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Glossary of Key Terms

Action Step Step that gives a direct command to perform a specific action

Checklist A procedural attachment listing specific actions to be performed

Consistency Showing steady conformity to character or method

Corrective Designed to counteract something harmful or undesirable

Critical Having the potential to become disastrous

Danger Indicates hazards with severe consequences

Divergence A departure from the norm

Emergency A serious, unexpected, and often dangerous situation requiring immediate action

Hazard A potential source of harm or adverse health effects

Human Performance Comprised of three integrated elements of culture, equipment and processes, and performer attributes, which influences behavior so as to potentially affect safety and health

Job Aid A sign, worksheet or checklist that helps workers remember what to do

Level of Detail The technical detail necessary within a procedure step to successfully interface the individual user's knowledge to the technology being used or task being performed

Materials Supplies and equipment necessary to perform a particular task

Normal The usual, average, or typical state or condition

Operating Limits Set of established criteria beyond which a process should not be operated

Operating Procedure Document with instructions and associated information necessary for operations personnel to perform tasks in an incident-free manner while producing the desired product or output from the subject process or equipment

Operations The process or series of acts involved in a particular form of work

Pictogram A picture or symbol that represents a word or phrase

Place Keeper Used to help users track performance of steps within a procedure and involves physically marking steps in a procedure that have been completed or are not applicable

Prerequisite Something that is required as a prior condition for something else to happen

Preventative Designed to keep something undesirable such as incidents from occurring

Procedure A controlled document designed to improve human performance by clearly providing the purpose, specific intent, and sequenced direction for an activity, program, or process

Qualified Officially recognized as being trained to perform a particular job

Raw Material Material before being processed or manufactured into a final form

Readability The ease with which a reader can understand a written text

Regulation A rule or directive established and maintained by an authority

Risk The likelihood that a person may be harmed or suffer adverse health effects if exposed to a hazard

Safety System A system designed to minimize hazards

Shutdown The cessation or suspension of an operation, particularly as it relates to industrial processes

Stakeholder A party that has an interest in a company

Standard A criteria set for a particular task

Start-Up The act of setting in operation, particularly as it relates to industrial processes

Temporary Lasting for a limited time

Warning Indicates hazards with mild or moderate consequences